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LATEST NEWS

Learn from Leaders: Retaining and Rewarding Executives
March 22, 2017
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Menorah Park Seniors Participate in Seniors Revolt
March 7, 2017
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Menorah Park CEO First 100 Days
January 17, 2017
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Congratulations to Olivia Kitcher-Yamikeh
December 9, 2016
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Catch Some Z's - Industry Insights

Here's where you'll find the latest industry insights. We invite you to visit us regularly for some fresh Zs.


Learn from Leaders: Meeting Member Needs in a Connected World - Managing a 21st Century NFP
INDUSTRY INSIGHTS
Since 1978, the Massachusetts Health Data Consortium (MHDC) has convened health industry leadership across the Commonwealth to solve shared information and technology challenges.  While convening these participants remains an essential service, the very nature of “convening” has changed dramatically. Webinar technology and on-line social and professional networks have lowered the costs and barriers to collaboration among groups of shared interest while raising the stakes for compelling content and tangible benefits. Harnessing these and other technologies to advance member value is essential to sustaining and growing member engagement in a post-modern economy. Our speaker, Denny Brennan, is MHDC’s Executive Director and CEOof the Massachusetts Health Data Consortium (MHDC).

Mr. Brennan brings more than twenty-five years of experience as a consultant and entrepreneur working with the country’s leading healthcare organizations on strategy, organizational effectiveness, and information and technology management. He brings specialized expertise in assisting organizations in aligning healthcare information and business strategies for success under increased market competition and health reform. His areas of emphasis include strategic and financial planning, organization structure and development, formation and management of Accountable Care Organizations, payment and reimbursement reform, and information technology strategy, including health information governance, security, and exchange.

Mr. Brennan earned his Masters in Education from Harvard University and his Masters in Business Administration from Yale University.

The Webinar is a non-commercial presentation sponsored by ZurickDavis   Don’t miss future Webinar invitations-follow us @ZurickDavis

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Learn from Leaders: Hospitals and community health needs assessment
INDUSTRY INSIGHTS
Nonprofit hospitals must perform a community health needs assessment (CHNA) and implement strategies to meet identified needs to maintain their federal tax-exempt status. How much are hospitals doing to meet new and expanded requirements? Join us for this Webinar where our speaker, Geri Rosen Cramer, will discuss her research analyzing data on more than 1500 tax-exempt hospitals to assess patterns in CHNA implementation and to identify which institutional and community characteristics may affect a hospital’s progress on community benefits.

Geri Rosen Cramer, RN, BSN, MBA is a PhD candidate in population health at the Bouvé School of Health Sciences at Northeastern University where she focuses on   health services research, health financing and health policy.  She received her BSN from Northeastern University and her MBA from the Isenberg School of Management at UMass Amherst.  Geri has experience as a nurse, hospital administrator and health economics/reimbursement consultant.

Geri’s research interests include incentives in healthcare, changes in regulatory and reimbursement policy, the role of policy within delivery organizations and population health improvement specific to social determinants of health, bias, affordability and healthcare system navigation.  

This Webinar is a non-commercial presentation sponsored by ZurickDavis   

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Learn from Leaders: CommunityRx - a Population Health Innovation
INDUSTRY INSIGHTS

The value of community-based resources for the effective prevention and management of disease has been recognized by physicians and health care systems alike. This webinar will feature details on the CommunityRx system, a population health innovation that combined an e-prescribing model and community engagement on the South Side of Chicago. Dr. Lindau will share insights from her recently published Health Affairs article “CommunityRx: A Population Health Improvement Innovation That Connects Clinics to Communities” demonstrating the feasibility of using health IT and workforce innovation to bridge the gap between clinical and other health-promoting sectors.  

Stacy Tessler Lindau, MD, MAPPis a tenured associate professor at the University of Chicago and an expert in engineering solutions to injustice together with the patients and communities she serves. Her translational research lab in the biological sciences division at the University of Chicago focuses on the health and health care of marginalized populations, using an asset-based community engaged approach. Catalyzed by a 2012-15 Health Care Innovation Award from the Centers for Medicare & Medicaid Services, Stacy is founder, co-owner and Chief Innovation Officer of NowPow, LLC, a social enterprise IT company, and president of MAPSCorps, 501c3, an asset mapping organization that cultivates scientific minds, healthy people and invested citizens from the assets of our communities. Together, these organizations close the information gap about vital community resources while creating meaningful information economy jobs, especially for youth. Dr. Lindau was a Robert Wood Johnson Foundation Clinical Scholar at the University of Chicago, and she serves the program’s National Advisory Committee. Stacy was awarded a 2016-18 Aspen Health Innovators Fellowship and is a member of the Aspen Global Leadership Network.   

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Challenges in Behavioral Healthcare and Substance Abuse Treatment
INDUSTRY INSIGHTS

Behavioral healthcare/substance abuse care is becoming more visible and more highly integrated into care delivered by hospitals and other healthcare organizations. Easier said than done---multiple issues arise when trying to operationalize this integration, including restructuring inpatient, ambulatory and emergency care delivery, the shortage of qualified providers, and the increased need for substance abuse services fueled by the opioid epidemic.  

Our speakers, Thomas Souliotis and Linda Mynahan from Applied Management Systems (AMS) have extensive hands on experience in this area and share insights and lessons learned.   Linda Mynahan RN, MSN, NEA-BC, & Certified Lean Professional, has more than 30 years of clinical and leadership experience in healthcare.  Linda’s clinical practice is in critical care with leadership experience in variety of roles including unit management, clinical director, performance improvement and regulatory compliance, with more recent AMS assignments as interim chief nursing officer at a state psychiatric hospital and interim director of emergency services.     

Thomas P. Souliotis, Vice President at AMS, has over 30 years’ experience as a health care professional. This includes serving as both an interim CEO and COO at a state psychiatric hospital. Tom has also acted as Interim CEO in a financially distressed municipal hospital working with City, State and Federal agencies to transition the facility to a state legislatively created Hospital Authority. Developing a constructive external relationship with the City, State and Federal officials, Tom was able to avoid a significant financial burden on the City along with creating a positive environment with State and Federal officials to maintain healthcare including Behavioral Health services to the community.  

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Pay for Success and Population Health: Challenges and Promise
INDUSTRY INSIGHTS

What are Pay for Success initiatives and what is their track record in health? This Webinar will discuss Pay for Success initiatives (also known as social impact bonds) that have been launched to date in the United States.  This presentation will also include examples of these initiatives and what has been learned from them about the potential and key challenges of using this model of funding for population health improvement.

Our speaker, Paula Lantz, PhD, is associate dean for academic affairs at the Ford School of Public Policy at the University of Michigan where she is also professor of health management and policy.  As a social demographer with research interests in health services research, health policy and prevention policy, Professor Lantz's research is primarily focused on policy interventions that address social disparities in health.  With funding from the Robert Wood Johnson Foundation, Dr. Lantz is currently the director of the University of Michigan Policies for Action Research Hub, which includes a project regarding Pay for Success initiatives and population health.   Dr. Lantz has served as the chair of the Department of Health Management and Policy at the University of Michigan, the chair of the Department of Health Policy at George Washington University, and is an elected member of the National Academy of Medicine.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Patients-Provider Collaboration Equals Better Care
INDUSTRY INSIGHTS

Participatory medicine is a movement in which activated, empowered patients engage as drivers of their health, and in which providers encourage and collaborate with them as full partners in their care. This Webinar discusses successful initiatives to realize the benefits of this innovative approach to care delivery.

Our speaker, Dr. Danny Sands, is a founder of The Society for Participatory Medicine (S4PM),a not-for-profit membership organization devoted to promoting the concept of participatory medicine by stimulating dialogue, influencing policy, advocating research, and educating patients, health care professionals, and others. S4PM members include stakeholders from across the health care continuum, representing patients, caregivers, health care professionals, health care executives, and others who do work or have an interest in health care.

Danny Sands is passionate about healthcare transformation, non-visit based care, collaboration in healthcare, and participatory medicine. For over twenty years he has worked at the intersection of health care, technology, and business. His career began at Beth Israel Deaconess Medical Center, where he trained in clinical informatics and went on to develop and implement numerous systems to improve clinical care delivery and patient engagement. He then became chief medical officer for Zix Corporation, and helped them become a leader in secure e-mail and e-prescribing. He then served as chief medical informatics officer at Cisco providing both internal and external health IT leadership and helping key customers with business and clinical transformation using IT. Dr. Sands is currently a popular speaker and consultant working with a portfolio of innovative companies, who blogs at DrDannySands.com and is active on Twitter as @DrDannySands.

Dr. Sands has earned degrees from Brown University, Ohio State University, Harvard School of Public Health, and trained at Boston City Hospital and Boston’s Beth Israel Hospital. Dr. Sands currently holds an academic appointment at Harvard Medical School and maintains a primary care practice in which he makes extensive use of health IT (much of which he helped to introduce during his tenure at Beth Israel Deaconess).

Sands is the recipient of numerous health IT awards, has been elected to fellowship in both the American College of Physicians and the American College of Medical Informatics, and is a founder and co-chair of the board of the Society for Participatory Medicine. In 2009 he was recognized by HealthLeaders Magazine as one of “20 People Who Make Healthcare Better.” He is the co-author, with e-Patient Dave deBronkart, of Let Patients Help.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Caring for Elder Refugees
INDUSTRY INSIGHTS

Learn from Leaders: Caring for Elder Refugees

Evaluating and caring for refugees includes multiple considerations beyond the usual scope of screening and care. Join us for this presentation to learn from a clinical project between a community organization and a home healthcare agency that explored the health needs of refugees, both older adults and their families.  

Our speaker, Sarah Miner PhD, RN, is a community and home health nurse and a post doctoral fellow at the NYU Rory Meyers College of Nursing in New York City.   Dr. Miner has worked to improve the care of immigrants and refugees in the US, and she has also worked abroad on NIH funded research in Santiago, Chile and for Amnesty International.  Her current clinical practice has focused on the delivery of home health to transcultural and multilingual populations and her goals are to use policy and research to make home health delivery more effective in reducing and eliminating disparities and improving health outcomes for ethnically diverse and vulnerable adult populations. She was the recipient of the 2015 Transcultural Society Nursing Research Award and selected to be a 2015-2016 Jonas Policy Scholar for the American Academy of Nursing. She has presented her work at several national and international conferences, and has a number of publications in national and international peer reviewed journals.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Evolution from Medical Home to Population Health: The Atrius Health ACO Journey
INDUSTRY INSIGHTS
Learn from Leaders: Evolution from Medical Home to Population Health: The Atrius Health ACO Journey

Hear how Atrius Health leveraged its primary care medical home foundation to get triple-aim results across the medical neighborhood. A focus on coordinating care for high-risk patients and high-cost events reduced cost and improved outcomes for their Medicare population. Atrius' success with this payer-blind approach helped them re-think their broader population health management strategy.

Our speaker is Emily DuHamel Brower, Vice President of Population Health for Atrius Health, an innovative non-profit healthcare organization with 30 medical practices and a home health and hospice agency providing care to 675,000 patients in eastern Massachusetts.  In her position at Atrius Health, Emily has developed opportunities to support transformational work that measurably improves healthcare within value-based payment models. Key accomplishments include securing Atrius Health’s participation in, and leading its implementation of, the Pioneer ACO model, an initiative of CMS’ Center for Medicare and Medicaid Innovation.

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Learn from Leaders: New Models of Providing and Paying for Post-Acute Care
INDUSTRY INSIGHTS

Learn from Leaders: New Models of Providing and Paying for Post-Acute Care

Post-acute and long-term care providers, consumers, and payers are interacting to produce new models of care and new ways of financing such care.  This complex ecosystem includes Medicare, Medicaid, long-term care insurance, the care continuum from home and community-based care through assisted living and skilled nursing care, and the integrated care models that are springing up from Medicare Accountable Care Organizations (ACOs) through dual-eligible programs.  Our speaker is W. Scott Plumb, currently Managing Partner of Strategic Care Solutions (SCS) LLC, who has spent his career in various roles and organizations in senior care.

W. Scott Plumb is a founding member of SCS, a company established by individuals with decades of experience in post-acute and long-term care in Massachusetts and nationally.  He is heavily involved with more than 250 nursing home clients of SCS, who have been receiving Medicaid payments billed and managed by SCS under a successful lawsuit referred to as Bulletin 94.  Under Plumb’s leadership, nursing homes have received more than $15 million under the lawsuit.  He also works in business development, communications and public relations, and health care consulting.  

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This is a non-commercial Webinar sponsored by ZurickDavis

 

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Learn from Leaders: Capturing Your Full Value from the ACU Workforce Project
INDUSTRY INSIGHTS

Learn from Leaders: Capturing Your Full Value from the ACU Workforce Project

The ACU (Association of Clinicians for the Underserved) Workforce Project, the STAR² Center, offers free tools, training, and assistance to community health centers. This Webinar provides an overview of these tools, with special focus paid to the unique individual CHC recruitment & retention Data Profiles to address individual health center workforce needs as well as national trends in workforce data.

Our speaker, Allison Abayasekara, is the Director, Training and Technical Assistance of the Association of Clinicians for the Underserved. ACU is a nonprofit, transdisciplinary membership organization of clinicians, advocates, and organizations that provide, promote, and work to improve healthcare for underserved populations. ACU was funded by the Bureau of Primary Health Care to create the Solutions, Training, and Assistance for Recruitment and Retention (STAR²) Center to help health centers address their clinician workforce challenges. Allison joined ACU in 2014 and oversees ACU’s training curriculum, directs the STAR² Center, and develops emerging programs. Allison has worked with community health centers for nearly a decade, serving previously at the Pennsylvania Association of Community Health Centers and the National Association of Community Health Centers.

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Learn from Leaders: What Makes a Successful Physician Leader
INDUSTRY INSIGHTS

Learn from Leaders: What Makes a Successful Physician Leader

Involved and experienced physician leaders are essential for healthcare organizations to meet the growing challenges of today's healthcare environment. Physician leaders are now an integral part of the senior management team and require an expanded skillset and experience.

This Webinar features Anita Karcz and Annette Cooke, both Senior Vice Presidents at ZurickDavis, for a discussion of what makes a successful physician leader and what that means for your organization.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Good Bye Volume Hello Value:
INDUSTRY INSIGHTS

Learn from Leaders: Good Bye Volume – Hello Value: Collaboration in the Healthcare Continuum

There is an inarguable shift occurring within the healthcare overall from “volume” based reimbursement (fee-for-service) to “value” based payment. By the end of 2016, 30% of Medicare payments will be based on value, rather than fee for service, and CMS has set the goal of 50% by 2018. How can managers determine the best or “ideal” resource utilization for a particular patient while collaboratively developing more sensitive and predictive models? Which patients should be referred to post-acute care centers for rehabilitation, and which can be safely referred to home with care? How can providers best deflect the drive of some intermediaries attempting to use cookie-cutter approaches to care utilization?

This Webinar which covers the steps to develop a collaborative continuum of care, features of programs which effectively manage care and models for managing and marketing the relationships between and among discharging hospitals, post-acute care providers and intermediaries attempting to survive and thrive in a value based payment environment.

Our speaker, Irving Stackpole is the President of Stackpole & Associates, Inc., a marketing, market research, and training firm founded in 1991. Irving has over 40 years of experience in a wide array of healthcare segments. Stackpole & Associates has conducted strategic research and marketing projects for healthcare providers in virtually every sector including hospitals, post-acute care, pharmacy services, medical devices and mental / behavioral health.  Irving is widely published and has been quoted in The Financial Times, Forbes and many other healthcare sector-specific media

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Mental Health Screening for Refugees
INDUSTRY INSIGHTS

Learn from Leaders: Mental Health Screening for Refugees

Refugees resettling to the United States are at increased risk for mental health disorders, which can lead to difficulty with adaptation and poor health outcomes. Standardized mental health screening of refugees is often neglected at primary care and community health clinics. This Webinar  describes an innovative early mental health screening program for newly resettled adult refugees.

Our speaker, Kelly Polcher, DNP, APRN, FNP-C, has worked as a Family Nurse Practitioner at Family Healthcare, a community health center, in Fargo, ND since 2012. In 2014, she implemented a mental health screening process at Family Healthcare for newly arrived adult refugees in Fargo-Moorhead. The results of the pilot program were published in the Journal of Primary Care and Community Health in 2016. 

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: The Internet of Healthy Things
INDUSTRY INSIGHTS

Learn from Leaders:  The Internet of Healthy Things

By 2020, experts predict that more than 20 billion everyday objects will be able to capture, receive and share data via a vast, interconnected global network linked together by inexpensive sensors, GPS and ’the cloud.’ This enables a radically new way to deliver healthcare and inspire wellness via innovative connected health strategies, smartphones and wearables. This Webinar with Joseph C. Kvedar, MD, Vice President, Connected Health, Partners HealthCare, and author of the book, The Internet of Healthy Things, covers the promise of the future.

Dr. Kvedar is leveraging personal health technologies to improve care delivery and help providers and patients better manage chronic conditions, maintain health and wellness, and improve adherence, engagement and clinical outcomes. Under Dr. Kvedar’s two decades of leadership, Partners Connected Healthhas launched a number of innovative health tracking programs, mobile health, virtual care initiatives and clinical research programs for the more than 1.5 million patients served at Partners HealthCare-affiliated hospitals, including Brigham and Women’s Hospital and Massachusetts General Hospital, community and specialty hospitals, community health centers, home care and other health-related entities. Connected health programs address a wide range of health challenges, from heart failure, hypertension and diabetes, to prenatal care, medication adherence, cancer pain management, teen asthma and smoking cessation. Partners Connected Health has also conducted seminal studies that have demonstrated the positive impact of personal health and wellness monitoring to promote and maintain healthy behaviors. Dr. Kvedar, who is internationally recognized as a pioneer and visionary in the field of connected health, has authored over 1000 publications on the subject. In 2013, Dr. Kvedar launched Wellocracy, a leading source of impartial, easy-to-understand information on new personal “self-health” technologies like activity trackers, wireless devices and mobile apps to empower people to get and stay healthy.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Getting to Authentic and Sustained Physician Engagement
INDUSTRY INSIGHTS

Engaging physicians is essential for improving clinical outcomes and approaches to care.  How can you best engage physicians, whether or not they are employed by your organization? Our speaker, Dr. Glenn Focht, has extensive experience in this area. In this Webinar, he shares how to establish the foundations of physician engagement and innovative approaches to managing this critically important initiative.  

Dr. Glenn Focht is Chief Medical Officer of the Pediatric Physician’s Organization of Children’s Hospital in Boston (PPOC) and leads the management of the at-risk populations of patients through development of population health, quality improvement, total medical expense management, data management, and new program development.  The significant, dynamic gains in improved outcomes have been shared nationally in such environments as The Institute for Healthcare Improvement’s (IHI) Annual National Forum on Quality Improvement in Health Care and American Society for Healthcare Risk Management Annual Conference.

Working in close concert with Children's Hospital Integrated Care Organization (CHICO) and the Program for Patient Safety and Quality (PPSQ) at Boston Children’s Hospital, Glenn has secured multi-million dollar grants to re-engineer care delivery, developing innovative ways of improving care while reducing costs in patient safety and behavioral health. Substantial improvement continues across the PPOC’s large primary care network in multiple population health metrics involving quadruple aim outcomes.  These learning communities realize 98% participation by member practices across all populations of clinical, administrative and IT staffing, leading to a shared medical home methodology to improving the lives of over hundreds of thousands of children and their families in eastern Massachusetts.

Prior to his work for the PPOC, Glenn served as President and Physician Executive of Central Maine Medical Group, a 350+ Provider Group with thirty-seven specialties in nineteen communities and gross revenues exceeding $100 million annually, as well as serving as the Senior Vice President of Medical Affairs at Cooley Dickinson Hospital (MA), where he was active in bringing new program development and system-wide performance improvement activities. 

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ZurickDavis and Commonwealth Purchasing Group Webinar
INDUSTRY INSIGHTS
Finding the Right Leadership for Your Community Health Center: Strategies for Talent Recruitment 

This presentation, with Annette Cooke and Anita Karcz from ZurickDavis, includes things to consider when evaluating candidates for leadership positions and why taking your time to find the right person is critical.

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Learn from Leaders: New Strategies for Patient Behavior Change
INDUSTRY INSIGHTS
Clinicians vary in the strategies they use to promote their patients’ behavior change and in the time spent with patients on such activities. This Webinar with Dr. Jessica Greene discusses new findings, published in the Annals of Family Medicine, about the key strategies used by clinicians whose patients had high increases in activation. These strategies include emphasizing patient ownership of their health, partnering with patients, and identifying small feasible steps.

Jessica Greene, Ph.D. is a Professor in the George Washington University School of Nursing, where she serves as the Associate Dean for Research.   She is a health services researcher who evaluates health reform-related policies and strategies intended to improve the quality of health care, including financial incentives, public reporting of provider quality, and consumer engagement.  Her research has been published widely, including in Health Affairs, the Annals of Family Medicine, and the Milbank Quarterly.  Since 2015, she has been a Deputy Editor at the Journal of General Internal Medicine.  She holds a PhD from New York University and an MPH from Columbia University.  Prior to joining GWU, she was a faculty member at the University of Oregon.

This is a non-commercial Webinar sponsored by ZurickDavis www.ZurickDavis.com

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Learn from Leaders: Why HealthCare is Going Home
INDUSTRY INSIGHTS
The 65 and older group will account for 19 percent of the population in 2030, an over 50% increase since 2010.  This demographic trend and the focus on reducing health care costs will continue to rapidly increase demand for home care.  Our speaker, Dr. Steve Landers is the President and CEO of the Visiting Nurse Association Health Group, Inc.,the nation’s second largest not-for- profit home health care organization. Dr. Landers addresses the challenges and opportunities home care faces while exploring current payment models and major healthcare market trends.  

Before joining VNA Health Group, Dr. Landers served as the Director of the Center for Home Care and Community Rehabilitation and Director of Post-Acute Operations for the world-renowned Cleveland Clinic.  As a certified family doctor and geriatrician, Dr. Landers places a strong emphasis on house calls to the vulnerable elderly and has a specialized interest in geriatric medicine, home health, hospice and palliative care.   Dr. Landers is a graduate of the Case Western Reserve University School of Medicine and the Johns Hopkins University School of Hygiene and Public Health. He currently serves on numerous Boards including the Alliance for Home Health Quality and Innovation, Partnership for Quality Home Health Care, Community Health Accreditation Program (CHAP), and Visiting Nurse Associations of America (VNAA).  

Dr. Landers has authored several articles on the role of home care in national publications, including the New England Journal of Medicine and the Journal of the American Medicine. Dr. Landers most recently joined the Huffington Postas a regular blogger focusing on health policy, family caregivers, and nurses and finding ways to improve quality and value in American health care.  In 2014, Dr. Landers received the NJBiz 40 Under 40 Award, a recognition of New Jersey’s most accomplished young businessmen and women.

This is a non-commercial Webinar sponsored by ZurickDavis www.ZurickDavis.com

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Poll results on what torpedoes leaders
INDUSTRY INSIGHTS
At a recent ZurickDavis Webinar, our speakers, Jayne Oliva from the Croes-Oliva Group and John Schreiber MD from Baystate Health, polled the audience about the top easy to avoid organizational mistake that can torpedo medical leaders. The leading answer---from half of the healthcare leaders who were Webinar participants---was trying to squeeze a full-time job into a part-time position. As a society, we’ve become besotted with the concept of productivity, multi-tasking and doing more with less.  Unfortunately, this concept can be contorted to justify unrealistic situations that lead to failure.  The second most common mistake cited by the audience was to hire a soloist when you need a conductor. As an example, the physician with the most publications or the highest volume is often not the best leader for a department or a practice. Our speakers also asked the audience about more nuanced mistakes made by organizations that can torpedo leaders. This type of issue might not initially be evident in the position description.  Failure to define success was the top vote of 39% of the Webinar audience, while skimping on support resources was second at 24%. Vague expectations lead to dissatisfaction for both leaders and organizations.

Spend thirty minutes and learn more from these two experts on this important topic.

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Learn from Leaders: Ten ways physician leaders get torpedoed
INDUSTRY INSIGHTS
You would never intentionally structure a physician leader position for failure. And if you were looking for your next position, of course you would assume success. But there are many ways that organizations can set up the structure and supports of a physician leadership position to undermine success. This Webinar focuses on what to avoid and how to spot issues before they explode.

Our speakers are Jayne Oliva, principal of the Croes-Oliva Group and John Schreiber MD MPH, President, Baystate Medical Practices and Chief Physician Executive, Baystate Health. .

Dr. Schreiber is responsible for a wide variety of contracted clinical service relationship with independent medical groups, including those in anesthesia, cardiac surgery, nephrology, orthopedics, radiology, and others. Dr. Schreiber is on point for Baystate Health’s relationships with independent physicians in general, advancing the vison of mutually beneficial relationships in a hybrid medical staff model. Dr. Schreiber received his BS at Haverford College and MD and MPH at Tulane University. He completed his Pediatrics Residency and his clinical and research Infectious Diseases Fellowship at Boston Children’s Hospital and Harvard Medical School, Boston.  Over his career, Dr. Schreiber has been chief of Pediatric Infectious Diseases at Case Western Reserve University School of Medicine and Chair of Department of Pediatrics at the University of Minnesota and Tufts University School of Medicine. .

An articulate and realistic innovator, medical group management consultant Jayne Oliva has devoted her career to advancing business solutions that promote good medicine, greater value and improved quality outcomes.  Her work focuses on promoting CORE strengths that are indispensable for success in today’s medical marketplace: coordinated care delivery, optimized financial performance, re-engaged physicians, and enhanced leadership and organizational design. Armed with the lessons she has learned in the healthcare arena, Ms. Oliva empowers physicians to engage proactively in efforts to optimize care and organizational performance.  Her work has been showcased in Health and Hospital Networks, The Wall Street Journal, and numerous other national and local publications. Ms. Oliva’s academic credentials include a Master of Business Administration, with concentration in Finance/Marketing, from Northwestern University, Kellogg Graduate School of Management in Chicago, IL.  She holds a Bachelor of Science degree, graduating magna cum laude, from Boston University. .

This Webinar is a non-commercial presentation sponsored by ZurickDavis www.zurickdavis.com .

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Learn from Leaders: Lean Lean - Practical and Results Driven
INDUSTRY INSIGHTS

Lean, an increasingly popular performance improvement system in healthcare, is often thought of as complicated and focused on large changes or a complete system overhaul. But there is a lot you can do with a few simple techniques derived from Lean.  Our speaker, Dr. Jennifer Childs-Roshak, will share her experiences in deploying Lean techniques throughout a large group practice where she served as site medical director. This presentation highlights lessons learned from the front line with a practical results driven approach.  Dr. Childs-Roshak, is the CEO of Planned Parenthood League of Massachusetts(PPLM) and President of Planned Parenthood Advocacy Fund of Massachusetts.

Dr. Childs-Roshak joined PPLM as CEO in November 2015. Most recently, she served as a regional medical director for Atrius Health in Boston.  She also served as the site medical director of the Kenmore Atrius practice where she was also a primary care physician. Jennifer’s interest in performance improvement began early in her career as a family physician when she began studying the methodology used by the Institute for Healthcare Improvement.  Dr. Childs-Roshak received her medical degree from Temple University School of Medicine in Philadelphia, completed her internship and residency at Maine Medical Center in Portland, Maine and is board certified in family medicine. 

In addition to being a family physician, Dr. Childs-Roshak’s leadership roles have included serving as Medical Director of Quality and department chairperson at a community hospital in Milford, MA and VP of Medical Services of a community health center in Worcester, MA.  She has also served as a faculty physician at the Maine Medical Center family medicine, the UMass family medicine, and most recently the Brigham and Women’s internal medicine resident training programs.   She also holds a Masters of Business Administration from the Boston University School of Management.

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Senior care leaders: what keeps you up at night?
INDUSTRY INSIGHTS

We spend a lot of time with senior care leaders and have heard many stories about the difficulties of delivering the appropriate level of services in an increasing challenging environment. We designed a one-minute online survey to learn what was top of mind for senior leaders about strategic challenges facing their organizations now, in the near term (within two years), and longer term, up to ten years from now.

 

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Learn from Leaders: Innovation to Drive and Sustain Improvement
INDUSTRY INSIGHTS
Successful quality improvement is not easy, especially with the everyday pressures of effective care delivery coupled with increasing requirements and often less staff. This Webinar covers how Urban Health Plan (UHP), a network of federally qualified health centers, sustained improvement in asthma management, HIV testing, diabetes control, and other clinical and non-clinical topics.

Our speaker, Debbie Lester,is the Director of the Institute for the Advancement of Community Health, the internal quality improvement institute at UHP. Over the past decade, Ms. Lester has mentored a new generation of quality improvement leadership within her organization. Together they have developed an innovative, interactive quality improvement training curriculum, created advanced processes in continuous quality improvement utilizing data driven practice coaching and achieved breakthrough results.

Ms. Lester has a Master’s Degree in Social Work from Hunter College in New York City and a MS Degree in Organizational Development and Leadership from St. Joseph’s University in Philadelphia. She has been working as a manager in community health care for twenty five years. In 2005, she became the Director of the Institute for the Advancement of Community Health. In the past, Ms. Lester and the quality improvement team at Urban Health Plan has been retained by the Community Health Care Association of New York State, California Primary Care Association, and Gilead Sciences Inc. HIV FOCUS initiative to conduct QI training and/or lead quality improvement initiatives. Ms. Lester along with her colleagues at UHP has co-authored three published articles on health care quality improvement.

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Learn from Leaders: Making Quality a Board Priority
INDUSTRY INSIGHTS
Achieving benchmark quality performance is now a strategic financial imperative for organizations and their boards. Because of their backgrounds, most board members are more versed in finance than quality. How do you provide the background, competencies and support for board members to effectively interpret quality measurement and initiatives? What is the board's role? Our speaker, Esther Emard, covers how she has led this transformation. 

Esther serves on several boards, including the Care New England Health Care System’s Board of Directors (CNE), the Visiting Nurse Association of America and the Blueprint for Health Executive Committee for the State of Vermont. She is Vice Chair for the CNE System's Quality Committee and Vice Chair for the Credentialing Committee (Chair as of 1/1/2016).  In addition she is Co-Chair for the Systems' Visiting Nurse Service.  She is a faculty member at George Washington University and Adjunct Faculty at the University of Rhode Island. Her areas of expertise include Quality Improvement & Measurement, Patient Safety, Health Policy, Leadership & Change and Coaching.  She held previous positions at the National Committee for Quality Assurance (NCQA) and Harvard Pilgrim Health Care. 

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Learn from Leaders: Moving Medical Practice to a Value-Based World
INDUSTRY INSIGHTS
Practice leaders, executives and physicians must work together to create service and clinical excellence. Our speaker, Meryl Moss, COO of Coastal Medical of Rhode Island, has helped lead Coastal from a traditional group practice, to an NCQA Level 3 recognized PCMH practice and, most recently, one of a handful of successful Primary Care Driven ACO’s in the country.

Meryl Moss, MPA, EMHL, serves as Chief Operating Officer of Coastal Medical. In her role, Ms. Moss is orchestrating a complete practice transformation at Coastal Medical. With 25-years of healthcare experience, Moss provides the insight and leadership necessary to continually explore new ways to deliver high quality, cost effective, patient centered care to Coastal’s population of patients. Ms. Moss also focuses her expertise on building a corporate culture that fosters employee engagement and accountability. She believes this is the foundation for achieving service and clinical excellence, and the way to ensure that the services delivered by Coastal Medical are consistent with the organization's mission.

Moss studied economics at Boston University, received her Master’s Degree in Administration from Harvard’s Kennedy School of Government and is a 2015 graduate of the Brown University Executive Master of Healthcare Leadership Program.

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Learn from Leaders: Looking Ahead-Top Ten Healthcare Trends for 2020
INDUSTRY INSIGHTS
When the weather is clear, visibility is great. But the weather hasn’t been at all clear in healthcare within memory. At this Webinar, Applied Management Systems (AMS) announces the Top Ten Healthcare Trends for 2020. This savvy, big picture perspective is based on AMS’ extensive experience in the healthcare industry.   Our speakers are Alan J. Goldberg, Principal and President, and Jennifer Owen Schuster, MS, RN, Principal and Chairman-Elect.   

Alan’s specialty areas include corporate restructuring, organizational change, and productivity. He is a fellow of the American College of Healthcare Executives, is a past President and a Board member of the Massachusetts chapter. He was the 2002 recipient of the Massachusetts “Healthcare Executive of the Year” award. In 2012, he received the national ACHE Distinguished Service Award.  Alan is a prolific writer and editor and has received two awards presented to him by the AHA Board of Trustees.   He is a past National President and Chair of the Board, Healthcare Information and Management Systems Society and in 2011 was elected one of HIMSS 50 unforgettable contributors throughout the 50-year history. Alan is also a Board member of the Association of Healthcare Enterprises, and past President and Chair of the Board. He has taught Biostatistics at Providence College in Rhode Island, and Health Systems Management Engineering at Rensselaer Polytechnic Institute in Troy, New York. Alan holds a Masters of Engineering from RPI.  

Jennifer Owen Schuster has oversight of the AMS nursing practice operations, benchmarking, informatics, and interim management assignments. Before joining AMS, she was an in-house systems and productivity consultant at a 600-bed county teaching hospital. During that time, she developed patient classification systems and worked with other area hospitals as a nursing administrative consultant. She has worked as a Nursing Director, Charge Nurse, Staff Nurse, and Float Nurse on various medical/surgical/step-down units, intensive care units, obstetrical units, and emergency rooms at three different hospitals in New York. She has a Masters degree in Nursing Administration from the State University of New York at Buffalo. Jennifer is a member of the American Organization of Nurse Executives (AONE), American Nursing Informatics Association (ANIA-CARING), Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN), and Emergency Nurses Association (ENA). She is also a Fellow, Health Care Information and Management Systems Society (HIMSS), and active member of the Organization of Nurse Leaders Massachusetts, Rhode Island, Connecticut and New Hampshire (ONL). She lectures frequently on a wide variety of patient care services operations and systems topics, including staffing, productivity, strategic development, span of responsibility, quality assurance, and patient classification systems.  

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Strengthening Your Leadership Ability
INDUSTRY INSIGHTS
The nature of leadership in healthcare has changed dramatically in recent decades. Seeing the big picture and having an integrative, strategic vision is more important than ever.  We are hired by clients to find leaders for their organizations and therefore spend every day immersed in both the theory and practice surrounding leadership. We would like to share with you a few of our observations about leadership in today’s health care environment, as well as some suggestions for developing your leadership credibility.  A recent article we wrote about this topic for the Healthcare Financial Management Association Advisor can be downloaded below. 
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Learn from Leaders: Coping with Bundled Payments
INDUSTRY INSIGHTS
CMS wants 40% of payments to be value based by 2017, with bundled payments as a primary tool for reaching that goal. This Webinar will cover the need to understand clinical integration, cost structures and the insurance risk inherent in such arrangements.

Our speaker, David Friend, MD, MBA, is Managing Director and Chief Transformation Officer of the BDO Center for Healthcare Excellence & Innovation. Dr. Friend has more than 35 years of global healthcare experience serving as a Healthcare Benefits Consultant, C-Suite Operating Executive, Board Director and Advisor to employers, universities, academic medical centers, hospitals, physician groups and post-acute care organizations. He provides advisory services and guidance on operations, clinical outcomes and quality, reimbursement, mergers and acquisitions, strategy, clinical integration, and physician engagement. He received his MBA from the Wharton School of the University of Pennsylvania and his MD from the University of Connecticut.

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Learn from Leaders: How Crystal Run Healthcare reduced costs and improved quality
INDUSTRY INSIGHTS
The vast majority of variation in spending is unexplained and reducing variation leads to reductions in utilization and improvements in quality. Crystal Run Healthcare in New York State implemented a program to reduce practice variation on a foundation of an automated tool that identifies variation in utilization of health care resources for disease management. The variation in utilization was shared with providers and led to the development of a robust best practice library grounded in published clinical guidelines and expert opinion from professional organizations. This program has allowed Crystal Run to improve quality and patient access while lowering cost of care.

Our speakers for this presentation are Scott Hines MD, Chief Quality Officer, and Jonathan Nasser MD, Chief Medical Officer of Crystal Run Healthcare. Crystal Run Healthcare is a mission driven, physician-owned, multispecialty medical group with over 350 providers. The practice consists of over 30 office sites across the lower Hudson Valley of New York State, extending into Manhattan. Crystal Run serves approximately 250,000 patients with a catchment area extending into four states, performing over 1,000,000 patient visits annually across 40 specialties. Download the Webinar recording

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Learn from Leaders: MediCaring Accountable Care Communities for Frail Older Adults
INDUSTRY INSIGHTS
The nation's upcoming and transformative "age wave" will require more far-reaching and rapid innovations in policy, workforce training and health care delivery than exist today. Our speaker is Holly Stanley MD, a career geriatrician and currently a Senior Policy Analyst at the Center for Elder Care and Advanced Illness (CECAI) of the Altarum Institute, for an introduction to the gaps in care of frail older adults and how the MediCaring Accountable Care Community initiative can provide higher quality care at a lower per capita cost. The constellation of improvements that form the basis of this model are congruent with the goal of improving access to long-term services and supports, which is one of the 4 areas targeted by the Sixth White House Conference on Aging. The Altarum Institute is focused on solving complex systems problems to improve human health, integrating research, technology, analysis, and consulting skills. Dr. Stanley is a graduate of the University of Florida College of Medicine. She is a geriatrician with more than 30 years’ clinical experience and program development in diverse settings, including academia, the Veterans Administration, and private practice, which has provided her a bird’s eye view of what is broken in health care delivery to frail seniors and an understanding of how it could be better. Her move from clinical practice to Altarum is motivated by a desire to be part of the mission of making things better. Follow us @ZurickDavis to hear about upcoming Webinars. Download the webinar recording

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Learn from Leaders: The Patient Experience, Clinical Outcomes and Organizational Culture
INDUSTRY INSIGHTS
Research has shown that patient experiences of communication and care coordination are related to clinical outcomes. This relationship is independent of clinical performance measures.  Yet, even with the importance of these data, our ability to learn from our patients greatly lags feedback loops in other industries.  We lack understanding of how to provide meaningful feedback to front line clinical personnel and management to effect meaningful change in our organizations.

This presentation by Dr. Kevin Schulman, who has researched and championed the importance of the patient experience assessment addresses the role of patient experience measurement in clinical care.  Uniquely, he and co-author Seth Glickman, MD, have transformed this research into a novel patient experience platform, www.Bivarus.com.  Insights from this work include the role of patient experience measurement in improving clinical performance by providers and in using the platform as a patient measure of safety.

Kevin A. Schulman, MD, MBA, is a professor of medicine and the Gregory Mario and Jeremy Mario Professor of Business Administration at Duke University. He served as a visiting professor of General Management at The Harvard Business School in 2013 and was reappointed for the 2014-1015 and 2015-2016 academic years. He holds several leadership appointments at Duke. He is an associate director of the Duke Clinical Research Institute in the School of Medicine, the country's largest academic clinical research organization. At Duke's Fuqua School of Business, he served for more than a decade as the director of the Health Sector Management program, the Master of Management in Clinical Informatics degree program, and the Center for the Study of Health Management. His other university affiliations include the Trent Center for Bioethics, Humanities and History of Medicine; the Duke Translational Medicine Institute; and the Duke Global Health Institute.

Dr. Schulman has published nearly 400 articles and book chapters; his peer-reviewed papers have appeared in the New England Journal of MedicineJAMA and Annals of Internal Medicine. He is the senior associate editor ofHealth Services Research and a member of the editorial/advisory board of The  American Heart Journal. A recipient of numerous awards, Dr. Schulman is a fellow of the American College of Physicians and an elected member of the American Society for Clinical Investigation. He was a voting member of the Medicare Evidence Development and Coverage Advisory Committee.  He is the founding president of the Business School Alliance for Health Management (BAHM-Alliance.org), a consortium of the leading business schools offering health management programs.

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Learn from Leaders: Communicating with Older Adults about Long Term Care
INDUSTRY INSIGHTS
The state of Florida has established a new Medicaid Managed Long Term Care program and required that each older adult choose a managed care provider to deliver services previously provided through a state case managed program. How and how well did the state communicate this change to its 90,000 older and disabled adults? This Webinar covers the results of a study of the state's communication with affected older adults and how nursing homes responded to these changes.  

Our speakers for this Webinar are Lindsay Peterson and Dr. Kathryn Hyer. Lindsay J. Peterson, MS, is a graduate student in the School of Aging Studies at the University of South Florida. Kathryn Hyer, PhD, MPP, is a professor and director of the Florida Policy Exchange Center on Aging in the School of Aging Studies at the University of South Florida Tampa. Her research and evaluation studies focus on long-term care supports and services, especially on how quality of care is influenced by organizational structure, financing, staffing, and training policies.

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Learn from Leaders: Health insurer market concentration, bargaining power and insurance premiums
INDUSTRY INSIGHTS
The health insurance industry is highly concentrated, and health insurance premiums are high and rising rapidly. Policymakers have focused on the possible link between the two, leading to Affordable Care Act provisions to increase insurer competition. While market power may enable insurers to include higher profit margins in their premiums, it may also result in stronger bargaining leverage with hospitals to negotiate lower payment rates to partially offset these higher premiums.

In this Webinar Dr. Erin Trish presents the results of her research in this important area. Dr. Trish is a postdoctoral fellow at the Schaeffer Center for Health Policy and Economics at the University of Southern California and the Fielding School of Public Health at the University of California Los Angeles. She graduated from the Johns Hopkins Bloomberg School of Public health in 2013 with a doctorate in Health Policy and Economics. Her research focuses on private health insurance markets in the US, including how the Affordable Care Act may affect how these markets function.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Learn from Leaders: Emergency Care Meets the Affordable Care Act
INDUSTRY INSIGHTS

What does the future hold for emergency care in the wake of the Affordable Care Act? This presentation will review evidence on early changes and predicted long-term effects of the ACA on emergency department visit volumes, patient acuity, and reimbursement.
 
Our speaker, Dr. Laura Medford-Davis, is an Emergency Physician and a Robert Wood Johnson Clinical Scholar at The University of Pennsylvania. Dr Medford-Davis writes about health policy for Policy Prescriptions® and is a leader in national Emergency Medicine physician organizations. She has worked for Centers for Medicare and Medicaid, the World Health Organization, National Institutes of Health, and as a consultant for McKinsey&Company. Her interests include shifting healthcare delivery toward value and coordination of care, and access to health care for vulnerable populations.
 
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Learn from Leaders- Data Driven Decision Making in Long Term Care
INDUSTRY INSIGHTS
 In response to the need for improved nursing home quality, health systems have introduced nursing home pay-for-performance (P4P) programs. Central to the challenge of administering effective P4P is the availability of accurate, timely, and clinically appropriate data for decision making. Join us for this presentation about a P4P sponsored quality improvement project and how data were used as a result.

Kathleen Abrahamson is a sociologist and faculty member in the Purdue University School of Nursing. Dr. Abrahamson’s research is focused on social and organizational factors that impact health services delivery. Her research addresses nursing home quality, patient safety, and the work environment of nurses. Her methods include qualitative analysis, survey development, structural equation modeling, and multi-level modeling. She actively mentors graduate students, and teaches biostatistics and evidence-based practice. She has published in peer-reviewed journals, authored policy reports and presented at national and international meetings. 

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Learn from Leaders- Patient Care Collaboration
INDUSTRY INSIGHTS
 Engaging patients in their care requires more than creating a portal or social media posts. Join us for this Webinar about care collaboration and leveraging information technology to improve the provider-patient connection.  Our speaker, Dr. Danny Sands is passionate about healthcare transformation, non-visit based care, collaboration in healthcare, and participatory medicine. He is a founder and co-chair of the board of the Society for Participatory Medicine. He is also the co-author, with e-Patient Dave deBronkart, of Let Patients Help.
Dr. Sands has been CMIO at Cisco and CMO for Zix Corporation, a leader in secure e-mail and e-prescribing. Prior to that he spent 13 years at Beth Israel Deaconess Medical Center in Boston, where he developed and implemented numerous systems to improve clinical care delivery and patient engagement.

Dr. Sands currently holds an academic appointment at Harvard Medical School and maintains a primary care practice in which he makes extensive use of health IT (much of which he helped to introduce during his tenure at Beth Israel Deaconess). He also serves as Chief Medical Officer to Conversa Health and Kinergy Health.
He has earned degrees from Brown University, Ohio State University, Harvard School of Public Health, and trained at Boston City Hospital and Boston’s Beth Israel Hospital. Dr. Sands has received many health IT awards and has been elected to fellowship in both the American College of Physicians and the American College of Medical Informatics. In 2009 he was recognized by HealthLeaders Magazine as one of “20 People Who Make Healthcare Better.” Dr. Sands is a popular speaker and consultant, who blogs at DrDannySands.com and is active on Twitter as @DrDannySands 

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Learn from Leaders: How Do You Build a Successful ACO?
INDUSTRY INSIGHTS
 Some ACOs are doing well, others are struggling and some have gone out of business. What have we learned from successes and mistakes to date? This presentation will cover critical elements necessary to create a well-functioning ACO, including practical advice on topics such as information technology, total medical expense reduction, quality measures, coding, care management, pharmacy and disease management. .   

Download this Webinar featuring Rich Parker, M.D., currently President of Parker Healthcare Innovations, who served as Medical Director and Chief Medical Officer for the Beth Israel Deaconess Care Organization from 2000-2015.  He was one of the main architects of the successful BIDCO Pioneer ACO. Dr. Parker served as Assistant Professor of Medicine at Harvard Medical School, and practiced internal medicine for 27 years.  He also has expertise in the topics of End of Life Care and Medical Malpractice.
 

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Learn from Leaders-Ethical Challenges of ACOs
INDUSTRY INSIGHTS
Accountable care organizations (ACOs) are proliferating and already include over 30 million patients. The payment structure of health care affects the ethical issues arising in the practice of medicine. ACOs are no exception. ACOs' nascent development and flexibility in design present a time-sensitive opportunity to ensure their ethical operation, promote their success, and refine their design and implementation. . 

Download this Webinar here for a discussion of ethical challenges associated with ACOs. Our speaker, Dr. Matthew DeCamp, MD, PhD, is an expert in this area. He has published several articles on this topic and is the recipient of an Agency for Healthcare Research and Quality grant to study this. A practicing internist, Dr. DeCamp is an assistant professor of medicine at the Berman Institute of Bioethics and Division of General Internal Medicine at Johns Hopkins University.
 

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"Making ACO's Work for You", Article by Greg Culley, MD
INDUSTRY INSIGHTS
The continuing increase in medical costs has created a renewed interest in changing the payment method for healthcare providers. The Commonwealth of Massachusetts has announced that under The Commonwealth Plan, there will be a move away from fee for service to global budgeting for healthcare providers. Dr. Greg Culley discusses Accountable Care Organizations (ACO) and the six critical elements to success of global budgets.
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Learn from Leaders - Strategic Succession Planning
INDUSTRY INSIGHTS
 Are you prepared for the unexpected departure of a key leader on your team? Succession planning and leadership development are essential in healthcare today, where leadership gaps can derail strategy, create turnover and result in loss of organizational momentum. 

Download this Webinar here with Lil LeBlanc from Baptist Health South Florida, a Fortune 100 Best Company to Work For. She will describe the critical role of succession planning within Baptist Health’s leadership development program. No matter what type or size your organization is, you will take away something relevant from this presentation. 
 
Lil LeBlanc is a healthcare HR executive and certified professional leadership coach. She has more than 30 years of experience in the Human Resources field, working with several premier healthcare organizations in Boston, Maine, and Florida. Lil has also provided strategic HR consulting to healthcare, professional services, aviation, and government organizations, and regularly collaborates with ZurickDavis. Certified as a Senior Professional in Human Resources (SPHR) and as an International Coach Federation Professional Certified Coach (PCC) she holds a BS in Economics from Boston State College, an MBA from the University of Massachusetts and a certificate in professional coaching from the University of Miami. 
 

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"Avoiding the High Cost of Executive Mis-fits", Article by Anne Perschel
INDUSTRY INSIGHTS
It is now widely acknowledged that a critical factor of high performing organizations is the ability to hire, motivate and retain talented professionals. This is essential at the C-suite and senior management level, where a wrong hire can be disastrous to the morale of the team and a significant cost in terms of human capital and financial investment. The author explains the fundamentals of psychometric testing and discusses the benefits of several assessment tools, which are readily available.
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ZDmd Physician Leadership Recruitment Survey
INDUSTRY INSIGHTS
With the rapid growth of ZDmd, our physician leadership search division, along with changes in healthcare reform, we surveyed decision makers in the healthcare market about current trends in physician leadership recruitment. Results proved that despite pressing challenges in healthcare institutions, leaders are still slow to adopt "best practices" in the selection and development of physician executives.
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ZDmd Commentary
INDUSTRY INSIGHTS
Our ZDmd Physician Forum examines the issues most relevant to organizations who are contemplating conducting a search for a CMO, VPMA, Medical Director or Department Chair. Here, we define physician leadership and offer our professional perspective on the critical success factors organizations may wish to consider in order to attract and retain effective physician leadership talent.
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"Business Coaching: A Definition", Article written by Jeffrey Zegas and Leta Beam
INDUSTRY INSIGHTS
Fast Company magazine reports that 56% of companies surveyed said coaching is a major learning method that they emphasize in their organizations, and 51% said their use of coaches has increased. Motorola, for example, routinely invests seven percent of payroll in coaching, and this investment has resulted in a 20% productivity improvement. The authors explain how coaching is of particular value in health care settings, when the new CEO is a physician with little business training or organizational leadership experience.
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